Go2mobi is a dedicated Mobile Demand Side Platform (DSP). We help agencies and advertisers to plan, execute, evaluate and optimize their mobile advertising campaigns via our platform (the ‘Platform’). This Privacy Policy is intended to provide you with information on our privacy and data protection policies as they pertain to our Platform, and website, located at www.go2mobi.com, (our ‘Website’).

If you are looking for the privacy policy for the ads you may have seen on another website or smartphone application you can view the privacy policy for the Go2mobi RTB here.

What types of data do we collect via the Platform?

We collect Non-Personally Identifiable Information (‘Non-PII’) and limited Personally Identifiable (PII) Information via the Platform. PII is information that may be used to identify you personally. Non-PII is information that can’t be used by Go2mobi to uniquely identify you. The Non-PII we collect includes but is not limited to the date and time of your Platform usage activity, the pages viewed, browser type, general location such as zip code, your mobile carrier, network connection type (e.g., 3G vs 4G), device type, make, and model. The PII we collect is limited to, your device identification number (e.g., mac address), IP address, and any personally identifiable information that you directly provide to Go2mobi in the course of creating and updating your platform user account information. Your use of the Go2mobi platform constitutes your consent to Go2mobi to store and use this information in the course of providing the Platform services.

Go2mobi uses cookies (on devices where they are enabled) and similar technologies to help store a Go2mobi ID and other Non-PII and to help us record user- expressed privacy choices. We do not use zombie cookies or other mechanisms that may circumvent your privacy choices.

We receive information about consumers from third parties to enable targeted advertising on the website(s) and application(s) that we support. The collection and use of that data is governed by the privacy policy and legal terms of the data controller and the website using the data; it is not governed by Go2mobi, a data processor in this scenario. Go2mobi maintains Data Protection Agreements with its partners, a copy of which may be found here.

How do we use the data collected via the Platform?

We use the information collected via the Platform to provide advertisers with legitimate business communication related to the use of the platform. We share the data we hold with creditors, and other third-parties for accounting and other legitimate business purposes. In these cases we work with organizations we believe to have appropriate safeguards in place to protect data at the levels required.

In situations where we are obligated by law, we may also disclose information in order to investigate, prevent, or take action regarding suspected or actual prohibited activities, included but not limited to, fraud and situations involving potential threats to the physical safety of any person. Go2mobi may disclose your information when obligated to do so by law and in order to investigate, prevent, or take action regarding suspected, or actual prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person. We reserve the right to disclose aggregated, non-personally identifiable information collected to third parties for any purpose.

Finally, Go2mobi may transfer information, including any personally identifiable information, to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change. If Go2mobi is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our Website of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

What are my opt-out choices?

If you’d like to opt out from having Go2mobi collect your information for our Platform, please email support@go2mobi.com with your request. When you opt out, Go2mobi will note your account as having opted out in the database on our servers. Once flagged as having opted out, Go2mobi removes the data attached to your account from our database, and will delete your account. You are required to ensure that any account balance or data within the account is extracted before requesting to be opted out, or it will be lost.

How long do you retain information collected via the Platform?

Go2mobi generally retains Platform usage information no longer than six months. Account information is retained for as long as the account is active (ie. until deactivated by request from advertiser). However, our retention policy is geared to the level of sensitivity of the data collected.

What types of data do we collect via the Website and how is it used?

The Website is directed primarily to businesses. We generally collect PII such as name, postal address, email address, and phone number when it is provided to us. Where we receive requests for information, direct emails, or other communications, we will generally use such information to address your specific question or facilitate your specific request. We also may collect IP address and browser type to help us properly administer the Website.

Do you collect information about children?

Our Website and Platform are not directed at or developed for persons under the age of 18. Go2mobi does not knowingly collect personally identifiable information from anyone under the age of 13. If the company is made aware that it has received personally identifiable information from someone under the age of 13, it will use reasonable efforts to remove that information from its records.

What are your data security policies?

Go2mobi has security measures in place to protect the loss, misuse, and alteration of the information under our control. All the data we hold is protected by multiple layers of physical, electronic, and administrative safeguards, to secure it against accidental, unauthorized, or unlawful access, use, modification, disclosure, loss, or destruction. No method of transmission over the mobile web or method of electronic storage is 100% secure; therefore, while Go2mobi strives to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

How are changes to your privacy practices communicated?

This privacy policy is subject to change. If Go2mobi plans to make any substantive changes in the way we use the personally identifiable information under our control, we will post a clear and conspicuous notice on the website and in this privacy policy prior to the changes being made – and as appropriate, we will also let you know about the choices available to you regarding such changes here.

Need further information?

If you have any questions about this Policy or our privacy practices, please email or mail us:

  • Email: support@go2mobi.com
  • Address: ConvertStar Inc. 300-1312 Blanshard Street, Victoria, BC, Canada, V8R 1B7